It is evident, he acknowledged, that a suspicious property called Manoeuvre Feature Enhancement System (MCAS) was activated in response to data errors in the procedure.
We regret the losses of lives in the latest 737 MAX aircraft accidents, he said, referring to Ethiopian Airlines Flight 302 in which all 157 people on board died, and Lion Air Flight 610, which occurred last October, when all the people on board also died, 189 in total.
We sense the overwhelming gravity of these events in our company and recognize devastation of families and friends of those loved ones who died. Boeing is working tirelessly to solve the problem, he said, according to the statement.
As the pilots have told us, wrong activation of the MCAS function can add to what is already a heavy workload environment and it is our responsibility to eliminate this risk, Muilenburg said.
The statement of the US businessman was released in Addis Ababa, after the Ethiopian Ministry of Transport revealed Thursday the preliminary report of the accident investigation.
According to the original verdict of the experts, the crew of the Ethiopian Airlines aircraft complied with the procedures established by Boeing and the United States Federal Aviation Administration, although they were unable to prevent the accident.
The pilots were licensed and qualified for the flight, and takeoff seemed normal, Ethiopian Transport Minister Dagmawit Moges told a press conference.
According to that report, a repeated failure in the automated control software of the Boeing 737 MAX 8 triggered the shutdown procedure and, despite the crew’s efforts, caused the plane to crash.